2015 Survey Results

Accuracy of processing: 96.0%

Quality of customer service/communication: 97.9%

Overall satisfaction level: 97.5%

Overall score: 97%

Accuracy of contributions data entry: 96.4%

Quality of customer service/communication: 97.6%

Overall Satisfaction level: 98.3%

 

Overall score: 97%

Accuracy of payroll processing: 96.7%

Quality of customer service/communication: 97.6%

Overall Satisfaction level: 98.0%

 

Overall score: 97%

Accuracy of financial statements: 97.3%

Quality of customer service/communication: 97.8%

Overall satisfaction level: 97.9%

 

Overall score: 98%

Overall Satisfaction level: 97.7%

 

Overall score: 98%

“You are great”

 

“I enjoy working with everyone at Miller and feel like when ever I need help or questions answered I can depend on it being done. Thank you.”

 

“We are so thankful for the service that MMS provides to churches like ours. I would consider it one of the best decisions we made in 2015 to partner with MMS. I have such great confidence in the service you provide!

 

“Having just begun this partnership this year, all the team @ MMS have been absolutely amazing, helpful, knowledgeable, & kind. I have had so many questions through the first few months of this process, and they have all been answered quickly & completely. On behalf of our board & entire church, I want to say a huge THANK YOU for all you do!”

 

“You guys are terrific! I am particularly impressed with [the month-end team] and [their] patience and encouragement working with our church. Not only do you guys do a great job in your services, but you also clearly show the love of Christ. I couldn’t be more impressed or grateful for what you do.”